The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
Handelshaus Rheinländer GmbH, Seestraße 22, 88214 Ravensburg, Germany, phone: 0751 - 35911000, e-mail: firstname.lastname@example.org - ("Provider").
1. Legal Basis
1.1. As a rule, the collection, processing and storage of your data is based on Art. 6 para. 1 DSGVO. The collection, storage and processing of the data serves the fulfillment of the contract between you and us or the implementation of pre-contractual measures (in particular inquiries and contact).
1.2. The collection, processing and storage of data also takes place for the technical provision and statistical analysis and evaluation of visitor behavior on the website and for fraud prevention on the basis of Art. 6 para. 1 DSGVO, whereby the legitimate interests of marketing, quality assurance or fraud prevention are pursued by us or commissioned third parties.
1.3. The collection, processing and storage of your data by us may also be considered on the basis of Art. 6 (1) DSGVO if this is necessary for the fulfillment of a legal obligation to which we or other responsible parties are subject or on the basis of Art. 6 (1) DSGVO if this is necessary for the performance of a task which is in the public interest or in the exercise of official authority vested in us or responsible parties.
1.4. We further refer to the respective explanations in this data protection declaration.
2. Personal Data
2.1. Personal data is information that can be used to identify a natural person or that makes it possible to identify a natural person. A natural person is identifiable if, in particular, names, numbers, identification numbers, online identifiers, special characteristics, location data as well as physical, physiological, genetic, psychological, economic, cultural or social characteristics can be assigned to this person and enable identification. Personal data are in particular the name, e-mail address and telephone number as well as information about visited websites.
2.2. The provider collects, uses and discloses personal data only if this is permitted by law or if you have voluntarily consented to the collection, use or disclosure and thereby give us your consent.
3. Access Data
3.1. The website of the provider can be visited without providing personal information.
3.2. The web server used by the provider automatically collects and stores data when our website is accessed. In the process, a server log file is created. The server log file contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data).
3.3. The access data is collected solely for the purpose of ensuring trouble-free operation of the website and improving the offer.
3.4. This collection serves to protect our legitimate interests in a correct presentation of our offer, which are overriding in the context of a balancing of interests, Art. 6 para. 1 p. 1 lit. f DSGVO.
3.5. We reserve the right to subsequently review the access data if concrete indications justify the legitimate suspicion of unlawful use. The collection, use and, if necessary, disclosure of the data will then take place in order to prevent misuse and to clarify criminal offences. In principle, this data will not be passed on to third parties unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution.
3.6. You may suffer disadvantages if you do not provide the aforementioned data. This concerns in particular the loss of certain legal positions or the exercise of any right of revocation.
3.7. The deletion of the access data, takes place no later than seven days after the end of the page view.
4.1. The provider uses a third party provider ("web space provider") for hosting and displaying the website.
4.2. The processing of the data takes place on our behalf ("commissioned data processing").
4.3. The server of the service provider is located within a country of the European Union or the European Economic Area.
5. Data Collection and Use for Contract Processing
5.1. We use the data voluntarily provided by you in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO to process the contract.
5.2. Mandatory data are marked as such. This data is necessary for the proper execution of the contract. Which data is specifically collected, please refer to the respective input masks. If you do not provide the data, the contract cannot be processed properly. This may result in legal disadvantages for you.
5.3. The data you provide voluntarily will only be collected and processed or passed on to the extent that this is necessary for the performance of the contract or for the pre-contractual initiation of the contract.
5.4. The data will be restricted for further processing after complete contract execution. After expiration of tax or commercial law retention periods, the data will be deleted, unless you have consented to the further use of data or we have reserved the right to further use for legitimate and legally permitted interest.
6. Data Collection and Use when contacting Us
6.1. We use the data voluntarily provided by you via a contact form in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO to process the inquiry.
6.2. Mandatory data are marked as such. These data are necessary for the proper processing of your request. Please refer to the respective input masks to see which data is specifically collected.
6.3. The data you provide voluntarily will only be collected and processed or passed on to the extent necessary for processing the request.
6.4. The data will be restricted for further processing after your inquiry has been fully processed. After expiration of tax or commercial law retention periods, the data will be deleted, unless you have consented to the further use of data or we have reserved the right to further use for legitimate and legally permitted interest.
7. Data Collection and Use when Opening a Customer Account
7.1. If you have given your consent to the opening of a customer account in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will use your data for the purpose of opening the customer account.
7.2. Mandatory data are marked as such. This data is necessary for the proper opening of the customer account. Please refer to the respective input masks to find out which specific data is collected.
7.3. The data you provide voluntarily will only be collected and processed or passed on to the extent necessary for opening the customer account.
7.4. The deletion of your customer account is possible at any time in the customer account or by sending a message to us.
7.5. The data will be restricted for further processing after deletion of the customer account. After expiration of tax or commercial law retention periods, the data will be deleted, unless you have consented to the further use of data or we have reserved the right to further use for legitimate and legally permitted interest.
8. Principles for the Transfer of Data
8.1. Personal data will only be passed on to third parties if this has been stated in this data protection declaration and if this is necessary for the implementation of our offer.
8.2. Furthermore, data will only be passed on if we are legally obliged or entitled to do so, or if the person concerned has consented and has not revoked this consent, or if this is necessary to enforce our rights.
9. Data Transfer to Shipping Service Providers
9.1. For the fulfillment of the contract, we pass on your data in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
9.2. Shipping service providers are also used who have their headquarters outside the European Union or the European Economic Area. The transfer of personal data to these companies is only necessary for the fulfillment of the contract.
9.3. If you have given us your express consent during the ordering process, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this consent and in accordance with Art. 6 (1) p. 1 lit. a DSGVO. The purpose of the transfer is the delivery notification to you. You can revoke your consent at any time by sending a message to us or directly to the shipping service provider. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we have reserved the right to use data beyond this as permitted by law and have informed you of this in this declaration.
10. Data Transfer to Payment Service Providers
10.1. For the fulfillment of the contract, we pass on your data in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO to the payment service provider commissioned with the payment processing, insofar as this is necessary for the fulfillment of the contract.
10.2. Payment service providers are also used that have their registered office outside the European Union or the European Economic Area. The transfer of personal data to these companies is only necessary for the fulfillment of the contract.
11. Data Transfer to an external Merchandise Management System
11.1 We use an enterprise resource planning (ERP) system for contract processing within the framework of order processing.
11.2. For this purpose, your personal data collected in the course of the order will be transferred to JTL-Software GmbH, Rheinstr. 7, 41836 Hückelhoven.
12.2. In the cookie settings of your browser, you can see how long the persistent cookies are stored. Also, the setting about setting a cookie and the information about it, you can set in your browser.
12.3. If you do not want to accept cookies, the functionality of our website may be limited.
12.5. You can manage many online ad cookies from companies via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/.
13. Web Analytics with Google Analytics (Universal)
13.1. Our website uses Google Analytics to analyze the website, provided you have given us your consent in accordance with Art. 6 (1) p. 1 lit. a DSGVO. Furthermore, the use of Google Analytics serves to protect our legitimate interests in an advertising approach to our customers in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.
13.2. Google Analytics is a web analytics service provided by Google Ireland (Gordon House, Barrow Street, Dublin 4, Ireland).
13.3. As a rule, the automatically collected data and information are transmitted to a Google server and stored. The server is regularly located in the USA.
13.4. You can activate the "IP anonymization" function on our website. Before transmission to servers within the European Union or the European Economic Area, the IP address is shortened. In exceptional cases, the IP address will also be forwarded unabbreviated to Google servers located in the USA and shortened there.
13.5. A combination of the shortened IP address and other data collected from you by Google will not be made by Google.
13.6. Your data collected in connection with the use of Google Analytics will be deleted by us after the purpose of collection has ceased or after the use of Google Analytics has been terminated.
13.7. Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. You can view a current certificate at https://www.privacyshield.gov/list.
13.8. You can revoke your consent to the use of Google Analytics at any time with effect for the future. To do so, please use the following browser plugin: https://tools.google.com/dlpage/gaoptout?hl=de. The browser plugin prevents the collection and use of data that can be collected based on your use of our website.
13.9. You can also click the provided link ( Opt-Out ) Opt-Out as an alternative to the browser plugin. This will place an opt-out cookie on your terminal device. If you delete the cookies stored on the end device, the opt-out cookie is also deleted and must be set again.
--->> For implementation, as an example and instructions: https://www.internetwarriors.de/blog/kein-google-analytics-ohne-opt-out-cookie/
14. Google Maps
14.1. We use Google Maps on our website for the presentation and visualization of our offer. The use of Google Maps also serves to protect our legitimate interests in an advertising approach to our customers in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.
14.2. Google Maps is a service of Google Ireland (Gordon House, Barrow Street, Dublin 4, Ireland).
14.3. By using the service, Google receives and processes data about the use of the website and the map service.
14.4. Transmitted data are in particular the IP address and location data of the user.
14.5. We have no influence on the collection and processing of data by Google.
14.6. Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. You can view a current certificate at https://www.privacyshield.gov/list.
14.7. You can disable Google's service by deactivating Java Script in your browser. This means that Google Maps cannot be used or can only be used to a limited extent.
15 Duration of Data Storage
15.1. As a rule, your personal data will only be stored by us for as long as is necessary for the performance of the contract or the respective purpose.
15.2. The storage period is limited to an absolutely necessary minimum.
15.3. The storage periods vary, but are generally limited to the duration of the contractual relationship or, with regard to inventory data, at most to the statutory retention periods, in particular in accordance with the German Commercial Code (HGB) and the German Fiscal Code (AO).
15.4. Criteria for the storage period include whether the data is still current, the contractual relationship with the provider still exists or whether an inquiry has already been processed or a process has been completed or not and whether statutory retention periods for the personal data concerned are relevant or not.
16. Contact Options and Your Rights
16.1. As a data subject, you have the following rights:
16.1.1. pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
16.1.2. pursuant to Art. 16 DSGVO, the right to request without undue delay the correction of inaccurate or completion of your personal data stored by us;
16.1.3. in accordance with Art. 17 DSGVO, the right to request the erasure of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or for the establishment, exercise or defense of legal claims;
16.1.4. pursuant to Art. 18 DSGVO, the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you; the processing is unlawful, but you object to its erasure; we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO;
16.1.5. pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request the transfer to another controller;
16.1.6. pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
16.2. If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.
Right Of Objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests that prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you will only have the right to object if there are grounds arising from your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is for the purpose of asserting, exercising or defending legal claims
This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.